Reflections of a CEO: lessons from a ‘lost’ year

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It’s safe to say that 2020 was the slowest and yet fastest year I’ve ever experienced. While the lockdowns seemed endless, the days moved at a breakneck pace between family commitments of homeschooling, pet care (a crazy dog and a new kitten) and a myriad of decisions crucial to the health of the business to be addressed hour-by-hour. These worlds would merge like never before – discussing cash forecasts with the exec team while my five year old son demanded ‘wipe my bum’ from along the hall.

It was undoubtedly the most challenging year of my career and our business. What happened in 2020 provided me with a set of valuable lessons that I’m sure will help me navigate whatever is ahead of us and, I hope, will be valuable for other businesses as we navigate through the last few months of lockdown.

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