Since the day Amazon began offering free one-day shipping, nothing in retail has been the same. Digital transformation (in the guise of “the Amazon effect”) has dramatically impacted every facet of the industry. As a result, we’ve seen some of the mall anchors move on, and innovative new players move in.
Last holiday season, e-commerce accounted for 12.3 percent of all sales. It’s a number that
The past decade was a major turning point for retailers, with legacy brands shifting their business models in response to the emergence of digital-first brands and changing shopping behaviors.
Toys ‘R’ Us went into bankruptcy and shuttered all U.S. stores, thanks to years of mismanagement and a failure to embrace a digital strategy in the face of online giants like Amazon.
New Report Around Omnichannel Shopping Shows 71% of Consumers Are Mobile Shoppers, While 61% Are Willing to Automate Their Purchase.
Here’s an interesting stat: 90 percent of shoppers expect retailers to offer an omnichannel shopping
As both luxury and mass-market shoppers seek greater omnichannel experiences that enhance their customer journey, retailers that are not using location data are falling exceptionally behind.
The “retail apocalypse” continues to make headlines, but is it really an apocalypse? In reality,
More than half of consumers expect that by 2020 companies will anticipate their needs and