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The new omnichannel normal

Since the day Amazon began offering free one-day shipping, nothing in retail has been the same. Digital transformation (in the guise of “the Amazon effect”) has dramatically impacted every facet of the industry. As a result, we’ve seen some of the mall anchors move on, and innovative new players move in. 

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Top retail and mobile trends from CES 2020

CES 2020 was, by many accounts, not so different from past events. However, there were a few notable trends to follow – some that could have a lasting impact on retail in the future. If you think we’re talking about VR and AR, think again. These trends are focused on the slightly less sexy – but infinitely more valuable – progress around data monetization, 5G and frictionless checkout.

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