With lockdown restrictions lifting in cities and countries around the world, businesses are bracing themselves for what happens next. The results of surveys and research have shown that there is no one size fits all approach, with attitudes varying quite significantly in terms of the level of comfort of consumers returning to stores. A return to pre-COVID behaviours is unlikely, at least in the short term, but how can brands prepare for the next phase of this global crisis?
Our Head of Creative, Jamie Hall provides some practical creative guidance for retailers in the next episode of ‘The changing behaviour series’. Making use of dynamic elements, geofencing and retargeting strategies in combination helps brands reach a specific audience with relevant messages.
In March 2020 we conducted an online survey with Sapio Research, which asked 2,275 consumers across the UK, Singapore and Australia a series of 25 questions. The aim of the research was to help brands understand customer loyalty from the audience perspective and the factors that influence loyalty.
The changing behaviour series: how Australia’s post-Bondi response is slowing the spread of COVID-19
With one of Australia’s most iconic landscapes as a backdrop, the sight of thousands of beach-goers enjoying the Bondi surf in late-March represented a turning point in how Australians appraised the severity of pandemic life. A month on, the tentative re-opening of the beach is a testament to the actions that followed that weekend.
Since the onset of coronavirus in the country, Singapore has experienced changes in regulations week on week. In this post from ‘The changing behaviour series’ we take a step back to observe how Singaporeans have adapted their daily habits over the past 4 months.
If there’s one word to describe 2020 so far, it’s “unprecedented.”
In this week’s webinar Nathan Lawson, Senior Insights Manager delves into trends from the pharma and beauty retail sector, while Alex Wright gives an update on the state of consumer confidence from an ongoing survey we’re running in the UK.
As part of ‘The changing behaviour series’ we’ve been observing the shifts in behaviour patterns for this category and saw strong double digit decline for three successive weeks, beginning on 16th March before a slight recovery and stabilization in early April.
We started ‘The changing behaviour series’ to help brands and agencies understand how COVID-19 was impacting consumer behaviour. Most of us are experiencing some form of sheltering at home, many people are experiencing reduced working hours or layoffs and how we consume goods and services has fundamentally changed over the past couple of months. And we don’t know how or when this will all end.